Got Questions?

1. How long does it take to process and ship my order?

Our team works hard to process and ship your order within 2-3 business days. Please note that this does not include weekends or holidays. Once your order is shipped, you will receive a confirmation email with tracking information.

2. What are your shipping rates and delivery estimates?

For domestic shipping within the UK, we offer standard shipping for £4.99, which takes 2-4 business days to arrive. For international shipping, we offer £14.99 for Europe (2-11 business days) and £23.99 for the rest of the world (3-17 business days). Please keep in mind that delivery estimates may vary depending on your location and the carrier's conditions.

3. Can I return or exchange my t-shirt?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your t-shirt, you can request a return within 14 days of receiving your item. Please make sure the t-shirt is in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Unfortunately, we cannot accept returns on sale items or gift cards. For more information on how to initiate a return or exchange, please refer to our Refund Policy.

4. Do you ship internationally?

Yes, we offer international shipping to various countries. Please refer to our shipping rates and delivery estimates for more information on international shipping costs and timeframes.

5. How can I contact your customer service team?

We're here to help! You can reach our friendly customer service team by emailing us at info@tradersofmainstreet.co.uk. Our business hours are Monday to Friday, 9:00 AM - 5:00 PM GMT. We strive to respond to all inquiries within a reasonable timeframe.

6. Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your order on our website or through the carrier's website.

7. What if my package is lost or damaged?

If your package is lost or arrives damaged, please contact our customer service team at info@tradersofmainstreet.co.uk with your order number. We will be happy to assist you and resolve any issues.

8. Can I cancel or modify my order?

Once an order is placed, we strive to process and ship it as quickly as possible. Therefore, we cannot guarantee that we will be able to cancel or modify your order. However, please contact our customer service team at info@tradersofmainstreet.co.uk as soon as possible, and we will do our best to assist you.

9. Are your t-shirts officially licensed by Disney?

While our t-shirts are inspired by Disney, they are not officially licensed by Disney. We take pride in creating unique designs that capture the essence of each Disney park.

If you have any other questions or concerns, please don't hesitate to reach out to us. We're here to make your shopping experience as magical as possible!